The Pharmaceutical Forms System (PFS) Help Desk provides a single source of assistance and resolution for any PFS-related problems or request. This includes providing useful answers regarding access, permissions, and using PFS. In addition, the PFS Help Desk is used to report suspected bugs experienced while using PFS and the User Portal. To reach the PFS Help Desk please submit your ticket request via this form or send email to pfssupport@doh.state.fl.us. The help desk uses the PFS Ticketing System and will assign your email or phone call to a ticket. You will receive auto-notification back that lets you know your email has been received, and provides you with a ticket number for reference. Before submitting a Help Ticket please check the Help File for a solution to your issue.