Version Information

Version	What's the Change?	Affected Area(s)
2.05222016 05/22/2016	Updated the Help Desk to work with Texas CSBG.	All
2.04072016 04/07/2016	Removed the minimum resolution setting on the admin area of the website. It now stretches to fit your whole screen. You can now change the sort number on articles and categories from the list screens. Added a "Add Another Article" button to the edit article page. Corrected an issue with the CKeditor image uploader which would require you to remove a \ before you could upload an image. Added a button on the Article Categories screen to Publish all articles in a category that are marked "Ready to be Published". Added a description field to articles and article categories. Clicking on the article category now takes the user directly to the help file filtered on that category.	All
2.03262015 03/26/2015	Updated the site to work with the "Shell" database structure for new Shell applications.	All
2.01082014 01/08/2014	Added ticket comments to the emails.	Tickets
Version	What's the Change?	Affected Area(s)
2.12182013 12/18/2013	Version 2.0 Modified the ticket screen format to better accommodate what the user is trying to do, Creating a new ticket versus responding and commenting on an existing ticket. Tickets now have the ability to have an unlimited number of comments. Enhanced the button sizes and added padding throughout the system for easier usability. Added "Time Ago" features throughout to inform the user how long a ticket has been unresolved. Cleaned up the ticket list screen for easier usability.	All
1.06132013 06/13/2013	Help File Help file management is now live!	All
1.121912012 12/19/2012	Ticket Categories Added Active to the ticket category. Ticket Categories now order alphabetically. Spelling errors.	All
1.11212012 11/21/2012	Initial Release- support.paulconsulting.com comes to live!	All